Warning about Adobe Captivate 6 trial – expiring content

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If you install the trial version of Adobe Captivate 6 then be aware that anything you publish from this will expire 30 days after the project creation date.

This is a rather big change (which haven’t been very well communicated by Adobe) and can cause major headachesĀ for you. In Adobe Captivate 4 this 30-day expiry for projects created with the trial version also existed, but it was removed in Adobe Captivate 5 and Adobe Captivate 5.5. Therefore many people falsely think that it is not present in Adobe Captivate 6, but that is unfortunately not the case.

Furthermore there are also reports of people installing the trial version of Adobe Captivate 6 and later upgrading to a paid version experiencing expiring projects. Apparently this can stillĀ happen if you have started a project with a trial version and then unlocked the trial version to a full version by entering a serial number and published your project from the full unlocked version. Therefore it would probably be a good idea to completely uninstall the trial version of Adobe Captivate 6 and then reinstall it again using your serial number and republish the content.

 

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8 Comments

  1. Hi Mike,
    I also want to mention that if anyone is using the Course Companion in Captivate 5 or 5.5, it expired in July. This means that if you created any new e-Learnings in 5 or 5.5 since July, no data has been captured. In order to capture data, you have to convert the files to Captivate 6 and use the Course Companion that came with that version.

    • Holy smokes Melissa – I did not know that..

      So what about projects with the Course Companion widget that was published say in May – will it still collect data?

      /Michael

      • Well I guess that I can answer my own question. Unfortunately it seems like it doesn’t capture data anymore. Of the 20 projects that we have set up to capture data, 17 of them are returning no numbers at all.

        That’s just sad..

  2. Rebecca Baigent on

    Hi,
    Thanks for this information – very helpful. However do you know what happens if we create the content and save it in a trial version and then get a licenced user to open and publish it?
    Thanks,
    Rebecca

  3. can you give me a serial number?really, I’m experiencing the problem and giving me a total head ache..appreciate if you can help

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