If you install the trial version of Adobe Captivate 6 then be aware that anything you publish from this will expire 30 days after the project creation date.
This is a rather big change (which haven’t been very well communicated by Adobe) and can cause major headaches for you. In Adobe Captivate 4 this 30-day expiry for projects created with the trial version also existed, but it was removed in Adobe Captivate 5 and Adobe Captivate 5.5. Therefore many people falsely think that it is not present in Adobe Captivate 6, but that is unfortunately not the case.
Furthermore there are also reports of people installing the trial version of Adobe Captivate 6 and later upgrading to a paid version experiencing expiring projects. Apparently this can still happen if you have started a project with a trial version and then unlocked the trial version to a full version by entering a serial number and published your project from the full unlocked version. Therefore it would probably be a good idea to completely uninstall the trial version of Adobe Captivate 6 and then reinstall it again using your serial number and republish the content.
12 Comments
Hi Mike,
I also want to mention that if anyone is using the Course Companion in Captivate 5 or 5.5, it expired in July. This means that if you created any new e-Learnings in 5 or 5.5 since July, no data has been captured. In order to capture data, you have to convert the files to Captivate 6 and use the Course Companion that came with that version.
Holy smokes Melissa – I did not know that..
So what about projects with the Course Companion widget that was published say in May – will it still collect data?
/Michael
Well I guess that I can answer my own question. Unfortunately it seems like it doesn’t capture data anymore. Of the 20 projects that we have set up to capture data, 17 of them are returning no numbers at all.
That’s just sad..
Hi,
Thanks for this information – very helpful. However do you know what happens if we create the content and save it in a trial version and then get a licenced user to open and publish it?
Thanks,
Rebecca
Hi Rebecca,
In that case the content will not expire. If you open anything created with a trial version in a full version and republish, the project will be have normally.
/Michael
Thanks Micahel! We thought that might be the case but wanted to check.
can you give me a serial number?really, I’m experiencing the problem and giving me a total head ache..appreciate if you can help
Sorry but no – I recommend that you look into the Adobe Captivate 7 subscription service instead.
captivate 8 user here. I have an activated version of captivate 8 but the project expiry date is greyed out with a date in. every time I publish it says its still a trial (when it is not). I used to have a trial on the machine but paid quite a bit for it to be activated, now program is pretty useless and need it for the charity.
tried ticking the box and removing the date but its all greyed out 🙁
the program is captivate 8.0.1
Hi Jonathan,
I’ve heard about something similar with Captivate 7 occasionally and the solution was to reinstall Captivate again. Have you tried that?
I have published multiple files to MP4 format in the trial version of Captivate 9. Will they stop working in 30 days as well?
No – anything you publish to MP4 will not stop working. Only projects published to SWF or HTML5.
/Michael